Oct 3, 2023

Advancing AI: Our Stake in HoneyHive’s Approach

Pete Soderling

Today marks a significant step forward in enhancing the reliability and trustworthiness of AI with the launch of HoneyHive's LLMOps platform — now in general availability for teams looking for an essential platform on which to build and monitor their LLM based applications. I’m thrilled to be part of HoneyHive’s journey, and here’s a quick look into why HoneyHive earned my investment and how I believe it can play a pivotal role in the enterprise-level incorporation of LLMs.

Realizing Potential and Bridging Gaps

When I first met Mohak and Dhruv, the founders of HoneyHive, it became obvious they had a clear vision for their product—to create a platform that eases the transition from AI prototyping to production, enabling companies to securely and effectively deploy LLM applications. My investment philosophy is deeply intertwined with supporting engineer-founders who possess key insights generated via real-world experience in a specific field that gives them a unique approach to building the next generation of innovative tooling for other teams to adopt. Dhruv experienced firsthand the challenges that organizations face when attempting to deploy LLMs in production while he was working in the CTO’s office at Microsoft, arming him with specific insights into real-world deployment challenges — and it inspired him to create a solution.

In a market saturated with consumer-focused AI applications, HoneyHive distinguishes itself by filling the gap in enterprise adoption. It provides cross-functional AI teams with a scalable and reliable development & monitoring platform, meeting the market's pressing need for robust, enterprise-centric tools. Deploying LLMs efficiently requires sophisticated operational tools to manage, monitor and scale these workflows, and existing MLOps tooling is unable to meet these requirements. Without effective LLMOps tools, organizations face challenges in seamlessly integrating LLMs into their products.

Organizational Collaboration

The AI world is fast-evolving, introducing new development patterns for AI applications that differ greatly from those of web applications. This rapid evolution requires product managers, engineers, data and ops teams to work together closely, not just during development but also in production due to the non-deterministic nature of LLMs and the ongoing need for both domain and technical expertise. This creates an opportunity for a new set of collaboration tools to emerge that are purpose-built for an LLM world.

The Monitoring of a New Paradigm

This new, non-deterministic programming environment also creates an entirely new set of challenges around determining which types of model responses are actually useful to the end-users of the application. Because of this, traditional ML model monitoring tools are insufficient and ill-equipped to handle the open-ended and generative use cases powered by LLMs. Building AI apps is about managing this unpredictability and ensuring the developed applications are reliable and efficient in a dynamic environment. HoneyHive’s understanding and approach to these unique AI monitoring challenges were key reasons behind my investment decision.

Unified Workflows

The evolution of LLM applications has evolved beyond simple "text-in, text-out" use-cases, progressing to intricate chains, agents and RAG pipelines that many existing tools don't support. The complexity arises not just from the model or the prompt, but also from the orchestration of the pipeline, the provided context and the retrieval mechanisms employed, which complicates the process of measuring and enhancing performance. I’ve been particularly impressed with HoneyHive’s introduction of a unified workflow designed to transform LLM prototypes into production-ready applications. Their platform enables quick iterations and efficient debugging, and includes specific capabilities that no other tool on the market has today for monitoring, evaluating and improving entire end-to-end LLM pipelines instead of being simply model or prompt focused.

My conviction in HoneyHive isn’t just theory. It’s backed by the real-world success stories of early adopters like MultiOn. Witnessing their journey of optimizing and deploying AI agents to vast user bases using HoneyHive’s sophisticated tools has been a testament to the real-world applicability and enhancement capabilities of HoneyHive’s offerings.Test and optimize your website

Looking Ahead

The team is just getting started, and I’m excited to follow along as they continue to partner with leading organizations, scale their team of world-class engineers and researchers and continue to tackle the most pressing challenges around enterprise AI adoption.

Over the last year, we’ve heard nonstop buzz around ChatGPT and the possibility of AGI. But all the hype around this technology's potential will remain just that - hype - if we don’t prioritize and invest in the necessary infrastructure and tools. To truly harness the transformative power of LLMs, organizations must be equipped with the robust systems and frameworks that allow these innovations to thrive. This is why I’m bullish about HoneyHive — its platform allows me to envision a future where AI extends beyond just low-risk applications and is adopted by enterprises to solve significant, global problems.

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